Identifying action-oriented benchmarks means that you can define clinical quality improvement goals using objective, accurate information that drills down to the individual patient and clinician.
Our benchmark analysis gets to the root cause of variations between facilities and peer organizations so that hospitals can go from knowing there is a difference to understanding why the difference exists and what they can do about it.
Our RevEgis predictive solution uses Clinical Patient Pod technology and advanced artificial intelligence to analyze benchmark data at the local, state, and national levels as well as at the disease, physician, and payor levels. The resulting analytics isolate the root cause of variations to enable more effective, targeted, and accurate actions.
Using RevEgis healthcare benchmark and hospital peer comparison capabilities, providers can:
The concept of patient centered medicine has become a central component to the healthcare discussion.
What is "patient centered medicine" and what does it mean for the industry? These are surprisingly difficult questions to answer; but defining patient centered medicine and the metrics used to measure the patient experience are key elements to the overarching shift in our healthcare system.
Patient centered medicine, at a high level, is a care model where "patients are known as persons in context of their own social worlds, listened to, informed, respected, and involved in their care - and their wishes are honored (but not mindlessly enacted) during their health care journey."
According to a publication sponsored by The Commonwealth Fund, patient centered care models are distinguished by:
Discussion around the model is reaching a fevered pitch in the U.S. as government mandates and penalties aimed at improving quality and safety are rooted in patient centered concepts.
Recent research highlighted the benefits of a patient centered approach. A study included in the Journal of Family Practice found that positive patient perceptions of the care received were correlated with faster recovery, improved emotional health, and fewer tests and referrals. And as healthcare becomes more consumer driven, the patient experience will carry a heavier weight as providers compete for dollars.
There is still a tremendous amount of work to do to define the measures that will provide insights into the effectiveness of the patient centered model. And while the patient's experience sits at the heart of this approach, we cannot forget that improved health outcomes are the ultimate goal. The guiding principle was incorporated into the World Health Organization’s Preamble as early as 1946, which states that "(h)ealth is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity".
To find out more about the patient centered approach to healthcare, visit any of the publications cited at the bottom of this section.
Find out how RevEgis can help you understand, isolate, and address performance differences. Contact us at firstname.lastname@example.org.
- The Values and Value of Patient-Centered Care http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3056855/
- PATIENT-CENTERED CARE: WHAT DOES IT TAKE? http://www.commonwealthfund.org/usr_doc/Shaller_patient-centeredcarewhatdoesittake_1067.pdf?section=4039
- The Impact of Patient-Centered Care on Outcomes http://www.jfponline.com/home/article/the-impact-of-patient-centered-care-on-outcomes/78c6a0031eb6ef3aae1e31851a4b8327.html
- WHO Definition of Health http://www.who.int/about/definition/en/print.html